Services
On-Site & Facility Protection
Controlled access, documented patrols, and a team that knows your property as well as you do.
An unguarded commercial site is an open risk: break-ins, vandalism, unauthorised access, or simply a burst pipe over the weekend that nobody notices. Most damage doesn't happen during office hours — it happens exactly when no one is watching.
Wächtergroup provides on-site and facility protection for commercial properties, office buildings, production sites and residential complexes across Vienna and the surrounding area — with patrols that actually happen, and documentation you can check at any time.
Scope of service
What's included
- Regular, unannounced patrols on an individually agreed schedule
- Access control and reception at factory gates, barriers and building entrances
- Alarm response: on-site assessment within minutes, handover to police where required
- Lock-up and unlock service for buildings and industrial sites
- Complete documentation of every patrol in the digital logbook
- 24/7 point of contact for owners, property managers or plant management
Process
Three steps to deployment
- 01
Enquiry
You describe the site, scope and timeframe — via form, phone or email.
- 02
Concept within 48h
We calculate staffing needs and the deployment concept and send you a binding quote.
- 03
Start
Once approved, we plan onboarding and the start date — usually within a few business days.
Use cases
When this service is used
Typical clients include property managers with multiple sites, manufacturers with sensitive industrial grounds, and business parks without their own reception desk. Assignments range from a handful of nightly patrols to continuous on-site protection with a fixed post plan.
Also need ongoing building care for your property? Our team handles that: WG Dienstleistungen for building care & caretaking →
FAQ
Frequently asked questions
How often do patrols take place?
The schedule is set individually — from hourly rounds at higher-risk sites to a few patrols per night for lower-risk properties. Every round is logged via GPS and the digital logbook, fully traceable at any time.
What happens if a patrol finds something unusual?
Our staff immediately notify the agreed contact person and, if needed, the police. The incident is documented in writing and with photos as part of the digital logbook.
Can you also cover short-term or time-limited assignments?
Yes. Alongside ongoing contracts, we also cover time-limited on-site protection — during renovations, vacancy periods, or seasonal high-risk windows.
Ready for a quote within 24 hours?
A short form, a clear answer, no sales call.